Q1: Are you a pure factory or a trading company?
A: We are a 100% pure factory established in 2001. Our founder, Mr. TURBO SUN, has over 30 years of deep experience in the turbocharger industry, ensuring top-tier quality control and raw material supply chain management.
Q2: How do you guarantee the quality of your turbochargers?
A: Every single cartridge (CHRA) is strictly tested by the professional UK TURBO TECHNICS VSR520 high-speed balancing machine to ensure all products meet the highest operational standards before leaving the factory.
Q3: What materials do you use for your products?
A: We use the highest quality K18 alloy materials to ensure durability under high temperature and high-speed conditions.
Q4: Do you have any international certifications?
A: Yes, our factory and products are certified with ISO 9001 and CE.
About Orders & Delivery
Q5: What is your lead time?
A: The standard production time is 25 to 35 days. If the items are in stock, they can be shipped within 5 to 7 days.
Q6: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies depending on different models. Please contact our sales team for specific details.
Q7: What kind of packaging do you provide?
A: We provide our "Fire" brand packaging and neutral packaging. If you need custom brand boxes, please negotiate the required quantity and cost with our sales representatives.
About Trade Terms & After-sales
Q8: What are your trade terms?
A: Our trade term is EXW (Ex Works). However, as an added service, we cover the delivery of goods to the customer's designated warehouse within China (excluding port charges).
Q9: What are your payment terms?
A: We require a 40% deposit in advance, and the remaining 60% balance must be paid before delivery.
Q10: How long is the warranty period?
A: We provide a 1-year warranty for our turbochargers, ensuring a worry-free purchase for you.
Ready to cooperate?
If you have further questions or want to get our latest catalog and quotation, welcome to visit us at Booth 9.3L17 at the Canton Fair, or contact our sales team directly through this website!
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